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Choose a topic, add the casino or page it relates to if relevant, and tell us what you need. Your message goes to our support team at [email protected].

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Your message is delivered to [email protected], where our support team picks it up. Expect an answer within five working days. For your safety, never include card numbers, passwords or ID documents.

Topics

What We Can Help With

Something on the site is broken. Tell us which page and what went wrong — a dead link, a layout problem on mobile, a slow page.
Information on the site is out of date. Operators change licences, tools and payment options. Point us to what has changed and we will re-check it.
A question about one of our reviews. We can explain what we found and where it comes from: the operator's own UK pages and the Gambling Commission register.
I have an issue with a casino account. Only the operator can access your account. We will reply with the steps: its complaints procedure, the ADR service in its terms and the Gambling Commission.
I want to flag a rules or advertising concern. Content here or on an operator's site that you believe breaks player-protection or gambling-advertising rules.
My personal data. Ask to see, correct or erase personal data we hold about you.
Advertising and partnerships. Commercial proposals and partnership requests.
Other. Anything else you would like to ask or tell us.

Complaints

Complaints About a Casino

We cannot resolve disputes with casinos because we are not party to your account. If you have a complaint about a UK-licensed casino:

Contact the casino's customer support and use its formal complaints process.
If eight weeks pass without a resolution, or you disagree with the final response, you can refer it to the independent Alternative Dispute Resolution (ADR) provider named in the casino's terms.
You can also tell the Gambling Commission about your experience.

Company

Email and Company Details

General questions, corrections and feedback: [email protected]
Business, advertising and legal enquiries: [email protected]

ABC IT AND BUSINESS SOLUTIONS LTD
Registered in England and Wales, company number 14329927
Registered office: 22 Civic Street, Hounslow, England, TW3 4FD

Support

If Gambling Is Causing You Harm

Call the National Gambling Helpline on 0808 8020 133 (free, 24/7) or visit our Safer Gambling page.