MethodologyHow We Review and Rate Online Casinos
Last updated: 30 September 2026
Last updated: 30 September 2026The sources, criteria and weightings behind every casino review and rating on this site.
What Our Reviews Are Based On
Our reviews are based on information that anyone can check: the UK Gambling Commission public register, the operator's published terms and conditions, its help and safer gambling pages, and the operator's website and apps. Every review shows the date we last checked this information.
We do not publish claims we cannot support. We do not rank casinos by how quickly they pay: how long a withdrawal takes depends on identity checks, the payment method and your bank, and we quote only what the operator itself publishes.
ScoringHow We Score Each Casino
Each casino receives a score out of 5 made up of six weighted criteria:
| Criterion | Weight | What we look at |
|---|---|---|
| Licence and player protection | 25% | We confirm the operator's UK Gambling Commission account on the public register and record the licensed company name. We check that customer terms, complaints and dispute resolution information are easy to find. |
| Safer gambling tools | 20% | Deposit limits, reality checks, time-outs, self-exclusion and GamStop participation, and how easy these are to find in the account area. |
| Games and software | 20% | The range of slots, live casino and table games, the studios supplying them, and whether game rules and return-to-player information are published. |
| Payments and clarity | 15% | Which UK payment methods are available, and whether the operator clearly explains verification checks, processing times and any limits. We never rate an operator on how quickly it pays out. |
| Customer support | 10% | Available channels (live chat, email, phone), published opening hours and the help centre. |
| Usability | 10% | Website and app layout, account settings and accessibility of key information on mobile. |
Licence and player protection
Safer gambling tools
Games and software
Payments and clarity
Customer support
UsabilityWe do not score bonuses or promotions. Offers change often, are set by the operator and are subject to its terms.
AccuracyUpdates and Corrections
We recheck every listed operator at least once a quarter and whenever the Gambling Commission publishes regulatory action involving it. If an operator's licence is suspended or surrendered, it is removed from the site.
Spotted something out of date? Email [email protected] and we will review it within five working days.
TransparencyAdvertising and Independence
We may earn a commission from some listed operators. This can affect which operators appear and their order, but not the facts in our reviews or the criteria above. Read our Advertiser Disclosure for details.
